Privacy Policy winboxmy

1. Types of Information Collected

We collect various types of information necessary to provide a safe and seamless sports entertainment and gaming experience for Malaysian users. This includes:

• Account Information: Name, phone number, email address, date of birth, and identity verification details provided at registration.
• Device & Browser Information: Operating system details, browser type, IP address, approximate location, and other technical information to ensure a suitable experience and platform security.
• Payment Data: Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR) via local payment methods such as FPX, TNG eWallet, and online banking.
• Cookies & Tracking: Information on how users interact with the platform, collected via cookies and tracking technologies to improve the user experience.
• Usage Data: Login activity records, betting history, promotions used, and other in-platform interactions.

2. Purpose of Information Use

Information collected is used solely for the following purposes:

• Processes account registration and user identity verification.
• Supports deposit, withdrawal, and financial transactions securely and accurately.
• Provides and improves entertainment services, including interface personalisation and relevant promotional offers.
• Ensures platform security and integrity by detecting suspicious activity or fraud.
• Complies with applicable legal and regulatory requirements in Malaysia and other relevant jurisdictions.
• Delivers important communications relating to your account, changes to terms, and promotions.

3. Cookies & Tracking Technologies

Winboxmy uses cookies to identify user sessions, store user preferences, and analyse site usage. Cookies help us ensure you get the best experience tailored to your needs.

You can manage cookie settings through your browser, but please note that disabling cookies may affect certain platform features.

4. Data Storage & Security

User data is stored with a high level of security, protected by encryption and strict access control systems. We conduct regular risk assessments and continuously update our security protocols to safeguard data against cyber threats and breaches.

Data is retained only for as long as necessary for service and legal compliance purposes, after which it is securely deleted or destroyed.

5. User Rights Regarding Personal Data

You have the right to request access to the personal information winboxmy holds about you. You may also request corrections to any information that is inaccurate or incomplete.

You also have the right to request deletion of your personal data or to restrict its processing, subject to legal and contractual requirements.

Any requests can be submitted through the winboxmy support team, available 24 hours a day.